Paying your Rent

Download article Print article
Choose from the index:

Rent is due one week in advance from the Monday of each week from the start of your tenancy. If you are a new tenant, your Lettings Officer will tell you how much your rent is and whether there are any extra services provided when you sign your tenancy agreement.

Providing that payments are made in advance, they can be made:

  • weekly
  • fortnightly
  • monthly.

Direct Debit or payment by allpay swipe card are our preferred methods of payment. These methods of payment costs us less to process, allowing us to use our resources to improve the services we can offer you.

You can use any of the methods listed below to pay your rent. If you would like to change your method of payment, please contact us using callconnect or mobileconnect.

Direct Debit

You can pay your rent by Direct Debit weekly, fortnightly or monthly on whichever day suits you best. To do this please contact us and we will assist you in setting up the Direct Debit. We will tell you when the first payment will be taken on Direct Debit and then you can cancel your old payment method. Direct Debit is a great and easy way to pay as you do not have to remember when the rent is due and if your rent changes we will do all the work for you to make sure your Direct Debit is changed and you are paying the correct amount.

With Your Allpay Payment Card

At the Post Office
You can pay at any Post Office (which are also open on Saturday mornings) with your allpay swipe card. They will give you a receipt as proof of payment. Please retain this receipt for your records. If you do not have a swipe card but would like to use this payment method please contact us.

At a PayPoint shop or garage
Look for the PayPoint or e-pay sign and pay your rent with your allpay card at the till. You will get a receipt as proof of payment. Please retain this receipt for your records. Please be aware that It can take up to 3 days for the payment to appear on your rent account. You can find your nearest PayPoint by visiting the allpay website outlets’ search service.

Through Our Website

You can pay on our website with your Debit card and allpay swipe card using our online services.  This service is available 24 hours a day, 365 days a year.  If you have an email account you will receive a message confirming the payment has been made which you should keep for your records.

By Standing Order

Payments can be made directly from your Bank or Building Society on a weekly, fortnightly or monthly basis. To use this payment method please contact us and we will send you a Standing Order form for you to complete and return to us.

Over The Telephone

You can pay your rent over the phone using our 24 hour automated service.  Please phone connect on 0300 111 1133 and select Option 3.  If you are calling outside our normal working hours which are between 6:00pm – 8:00am, you will need to select option 2 instead.  Please note that you will need your allpay card along with a valid debit or credit card to use this service.

Or, if you are a Miles Platting tenant please call 0800 234 6826.

By Post

Post a cheque or postal order to us at: Adactus Housing, Turner House, 56 King Street, Leigh, Lancs WN7 4LJ. Please make sure that your cheque is payable to your landlord, either Adactus Housing AssociationBeech Housing Association or Chorley Community Housing, and write your address and tenant reference number on the back.

Or, if you are a Miles Platting tenant please send your cheque or potal order to Baker House, 542 Oldham Road, Miles Platting, Manchester, M40 8BS.

Download article Print article