Category: Tenancy

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05/06/2023
Pets Policy

Our pet policy ensures that controls and procedures are in place that allow customers to keep pets, whilst ensuring that other people are not adversely affected by this.
21/10/2022
Mobility scooters

Guidance on using and storing a mobility scooter in a Jigsaw home.
 
11/05/2022
Hoarding

Hoarding usually involves someone possessing an excessive number of items that are difficult to manage and kept in a chaotic manner cluttering their space.  It can have a direct impact on a person’s everyday living but also affect people around them. At Jigsaw, we have a Hoarding Specialist who can help.
 
28/01/2022
Guidance for Domestic CCTV systems, including Doorbell Cameras

If you are installing CCTV at your home, we recommend informing your neighbours so that they can be confident that their homes will not be recorded and what you will do with any images that are captured.  
 
22/09/2021
Being a good neighbour
05/11/2020
EU Settlement Scheme
 
05/11/2020
EU Settlement Scheme
 
05/09/2019
Right to buy

The Preserved Right to Buy allows eligible tenants to purchase their current home at a discounted rate.
 
05/09/2019
Right to Acquire
 
19/06/2019
Tackling Tenancy Fraud