You Said, We Did: Gas Safety Awareness Week 2023

You Said, We Did: Gas Safety Awareness Week 2023

For Gas Safety Week (11-17 September 2023) we asked our Jigsaw Rewards members to review the Gas Safety section of our website.

A total of 132 Jigsaw Rewards members took part in this activity, and 95% found reading the article interesting.


You said: 68% of people taking part in the survey hadn’t seen the gas safety section of the website before.

We did: We will consider how we can better promote this important information to more residents.


You said: 55% of people taking part in the survey learnt something new.

We did: We will look for other opportunities to use Jigsaw Rewards surveys to share important information with residents during awareness weeks.


The main things participants said they learnt were that if you smell gas you should call Cadent on 0800 111 999, that you can call Jigsaw 24 hours a day if you need to reschedule your gas safety check appointment, and that a lazy orange flame on a gas appliance can be a sign of danger (flames should be blue).

Thank you to everyone who took part in the survey.

If you would like to take part in future surveys like this then join Jigsaw Rewards, simply go to our website  to join.

You can take part in as many or as few activities as you like and at a time that is convenient to you. In return, you will receive points which can be exchanged for high-street gift vouchers or credits towards your rent account.

Our members can receive over £100 in vouchers or rent credits each year.