Category: General

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following the…

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …

Jigsaw Homes Group is a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people. We…

Following from the publication of our Financial Statements for 2018/19, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our…

On the evenings of Tuesday 5 and Wednesday 6 November, we will be carrying out essential maintenance work on our telephone system. During this time, calls will be directed to…

A Gedling Homes tenant from Walton Court in Carlton, Nottingham, finally had some great news this week. After attending our weekly Gedling Homes Work Club in Netherfield for four years,…

Today we have launched a brand new version of the Customer Hub website. Our new look tenant portal contains all the information you need to manage your tenancy and keep…