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General | 11/12/2023
Our services on Friday 15 December 2023

Please note that we will be providing restricted services on Friday 15 December 2023 including an emergency repairs service. Normal service will resume from Monday 18 December 2023.
 
General | 06/12/2023
Spreading Christmas Cheer in the Local Community

Hundreds of children living close to Jigsaw’s latest developments in Stoke-on-Trent will be getting a little Christmas cheer thank to donations of selection boxes.
General | 23/11/2023
My Jigsaw online portal – essential maintenance 04 & 05 December 2023

Please be aware that we will be performing essential maintenance for My Jigsaw on the Monday 04 and Tuesday 05 December. We wish to apologise for any inconvenience caused.
 
General | 21/11/2023
Jigsaw Achieves 13th CCA Accreditation

Jigsaw Homes’ customer contact service Connect has achieved CCA (Customer Contact Association) Accreditation for the 13th year in a row.
 
General | 15/11/2023
Service disruption – automatic payment lines 15 Nov 2023

We are currently aware of an issue with the automatic payment line for Jigsaw Homes Tameside and Jigsaw Homes Midlands.  If you have tried to use the payment line this morning and were unable to do so, we wish to apologise for any inconvenience caused.
 
General | 06/11/2023
Spooktacular Time as Residents Get into Halloween Spirit

Jigsaw’s Neighbourhood Engagement teams put on a whole host of trick or treats for spooktacular Halloween events across our neighbourhoods. 
 
General | 06/11/2023
Telephone service disruption – Monday 06 November 2023 – Resolved

We are currently experiencing problems with our telephone lines and some calls are not coming through. Our engineers are aware of the problem and already working to resolve. We wish to apologise for any inconvenience caused.
 
General, Jigsaw Rewards, You Said We Did | 01/11/2023
We have a WINNER!

We recently ran a prize draw giving Jigsaw Rewards users the chance to win £300 worth of shopping vouchers. Once more, the response was tremendous with even more residents registering…
 
General | 31/10/2023
Storm Ciarán – increased risk of surface water flooding.

Following the latest news reports, storm Ciarán is forecast to hit the UK on Wednesday night this week and start moving through the country over Thursday. Due to recent heavy…
 
Employee News | 31/10/2023
Secretary of State Visit to Gedling

The Secretary of State for Work and Pensions, the Rt Hon Mel Stride MP, together with MP for Gedling, Tom Randall, paid a visit to our Jigsaw Midlands Civic Centre…